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Jobs at GoGet Carshare

HR & Training Manager

Location: Sydney, NSW, Australia

Type: Full Time

Min. Experience: Experienced

GoGet is Australia’s first and largest carshare service, striving to make carshare work for everybody and reduce congestion and car dependence in our cities. We have seen exceptional growth over the last few years, driven by our dynamic culture and commitment to innovation. Join us in delivering exceptional customer experience and helping our cities work better. For more information, visit www.goget.com.au.

We are looking for a passionate HR guru to join our Leadership team, reporting to the CEO. We’re after a multi-talented and flexible individual, who has a background in Learning & Development or Talent Management, to work alongside our managers to develop the capabilities of their teams. You will act as a trusted advisor and partner to our senior leaders, managers, and employees. You will provide coaching on how to achieve an engaged workforce, and be responsible for the delivery of initiatives that drive a high performance culture. 

Key responsibilities:

  • Execute upon the FY18 People Strategy, including the development and implementation of;
    • Performance Appraisal process across GoGet
    • Talent Management & Succession Planning for Senior Management Team, and identified critical roles
    • Ensure all policies are up to date, and communicated to employees
    • Identification  & implementation of a HRIS system
    • Co-ordinate regular town hall events, and communication to employees to drive engagement
    • Conduct Employee Engagement survey, and own the process of driving change as a result of the feedback
    • Development of training programme for the Call Centre team, to support the growth of capability in our offshore function
    • Re-design the GoGet induction process to reduce time drain on HR & Training Manager
    • Implementation of a Remuneration Framework for all GoGet employees
  • Providing specialist employee/industrial relations advice and support team leaders and managers, including active involvement and management of escalated cases
  • Educate managers on best practice for recruitment, selection, onboarding, and exit process.
  • Educate and advise on GoGet policies and procedures. 
  • Update of training to reflect changes in Work, Health & Safety policy. And ensure all employees complete the training modules on an annual basis.  
  • Ad-hoc projects and tasks as required to support current and future business needs.

What will you need to succeed?

  • Bachelors degree in a related field or a combination of education and appropriate experience.

  • Relevant experience in HR roles, preferably in a SME culture.  

  • A passion for learning and development, with the ability to design and deliver training to all levels

  • Demonstrated experience dealing with disciplinary cases, and sensitive employee issues

  • Knowledge and understanding of HR processes including recruitment, performance management, learning & development, and succession planning

  • Experience coaching managers to drive a high performance culture leveraging an understanding of individuals and their capabilities

  • Strong influencing and relationship building skills with the ability to adapt communication style to be effective with all levels

  • Focused, organised, and strong multi-tasking abilities

  • Exceptional written and verbal skills

  • Have demonstrated business acumen and the confidence to articulate ideas and make decisions

  • Outcome focused with the ability to solve for issues, manage risk and provide pragmatic solutions

  • A good team player with the ability to work on own initiative

What do we offer you in return?

GoGet has a fun, friendly and sociable work environment. We have a relaxed casual dress code every day of the week, not just on Fridays.

We believe this role is a fantastic career opportunity for the right candidate. You will be implementing HR initiatives that are relatively new concepts for our business, working with diverse and innovative teams that are keen to learn and develop. You will be working as an individual contributor in a true generalist role where no two days are ever the same.

If you fit these criteria, we look forward to hearing from you! 

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