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Jobs at GoGet Carshare

Full Time Customer Service Role

Location: Sydney CBD, NSW, Australia

Department: Member Services

Type: Full Time

Min. Experience: Entry Level

GoGet is Australia's leading carshare service and has won many awards for its innovative service. For more information, visit www.goget.com.au, and check out our 60 second video clip.

Customer service and the happiness of our members is key to the success of our business. We are therefore looking for an energetic customer service professional to join our Member Services team in Haymarket, Sydney.

You will be responsible for:

  • Providing our members with a professional service in a clear, accurate, and timely manner.
  • Solving problems quickly and under pressure.
  • Explaining our carshare service to potential new members and meeting sign up targets.
  • Ensuring all information is entered and stored appropriately on our systems

GoGet operates an exciting, vibrant, and dog-friendly office environment with a casual dress policy (not just on a Friday!) We have been operating for 10 years and are growing faster than ever, so could offer the right candidate a great opportunity with potential for advancement.

We need you to have at least 1 years work experience ideally in a similar role, with these core skills:

  • Intermediate Office suite skills (Microsoft Word, Excel, Email)
  • Excellent telephone communication skills
  • Strong organisational skills
  • Ability to self manage
  • Proactive problem solver with the ability to recognise and solve issues before they happen
  • Proven multi-tasking skills
  • A passion for providing outstanding customer service

This is a full time role which would suit someone with a strong customer service background. Experience in a call centre environment, carshare or car rental would be an advantage but is not essential.  

This role will require one weekend shift per week.

If you fit these criteria, click Apply Now to submit your application, we're looking forward to hearing from you!

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